Mission and Values Statement
The Salvation Army is an international Christian church and charitable movement, active in over 128 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The Mission of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination as to race or creed.
The following are four core values which guide all aspects of The Salvation Army in Canada & Bermuda.
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination
Dignity: We respect and value each other, recognizing everyone’s worth
Stewardship: We responsibly manage the resources entrusted to us.
The powerful mission and core values of The Salvation Army serve as significant attractors for those people who choose to join the organization, which has been serving the under-served and evolving for 150 years.
Position Purpose summary:
To support the Mission of The Salvation Army Kingston Harbour Light Centre through provision of supportive care to clients, as well as courteous service to visitors and members of the public. To Function responsibly as a member of the Centre's staff team through maintaining the safety and security of clients, completing accurate documentation, and ensuring the smooth functioning of the facility. The Centre is a 21 Bed Residential Treatment Program and Correctional Program for men, a three story Residence located in downtown Kingston.
- Supervise actions and interactions of Clients during assigned Shifts and maintains availability for personal and moral support.
- Respond to Client questions and requests and assists within framework of Centre policies and procedures.
- Answer telephone and direct calls appropriately.
- Deal with any visitors wishing access to the Centre making certain that Sign-In/Out information is recorded in Book.
- Accurately record daily events using appropriate methods. Maintain Logbook as per guidelines, computer files at front desk, and complete required incident or occurrence reports, delivering copies to appropriate Management personnel in a timely and accurate fashion while maintaining required confidentiality.
- Act as liaison with all referral sources and external Agencies such as Ministry of Health, Ontario Works, Police, Corrections Services Canada, and other Service Agencies to direct or answer inquiries as required.
- Co-ordinate Client care relating to security of property and persons. This will involve doing regular building rounds, inside and outside as scheduled, bed and curfew checks, room and property searches as required, monitoring camera systems.
- Administer drug and alcohol screening tests according to protocols set out by Management.
- Handle admission, recording and orientation of Clients booking in to the treatment program. Fills out all required Forms, checks identification, gives Client Orientation in accordance with written Policies and Procedures.
- Assists with Discharge of Program Clients by receiving bedding, room key and other Centre property at time of Discharge and processes return of Key Deposit. Also insures that departing Client/Resident receives all personal goods held in storage according to Centre Policies & Procedures.
- Records and stores all Client Medication in Medicine Lock-Up. Gives medication to Clients at required times upon request and ensures that Clients sign Medication Log.
- Accepts cash donations if brought to Centre after business hours, records name of donor and amount given, issues temporary receipt and forwards money and full information on donor and amount to Bookkeeper at earliest possible opportunity.
- Accept mail and delivery of packages, and forward to Management as per Policy & Procedures
- Maintain and update Client/Resident Bed Assignment Roster
- Maintain and update Counsellor’s Client List as required
- Completes a daily written report on client activities
- Launder and distribute Shelter bedding as required
- Manage the safety and security of the building after office hours, evacuation, emergency management, and conduct Facility rounds
- Assist in Kitchen duties as directed. Familiarity with a commercial kitchen and food safety training. Prepares and serves meals as necessary—acts as casual cook in absence of cook(s)
- Participate in all scheduled Staff Meetings as required.
- Appropriately model healthy life skills and socialization to clients
NOTE: Not all incumbents will perform all of the duties outlined above, but will perform a similar range of duties
- Be in agreement with and willing to support our Mission Statement and treatment philosophy
- Maintain a tobacco, drug and alcohol free lifestyle while on Salvation Army property
- Model appropriate dress that reflects a professional office environment
- Participate in all staff meetings by attendance and participation
- Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed
- Participate in yearly formal evaluation
- Represent The Salvation Army Kingston Harbour Light Centre in a professional manner at all times
- Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible
- Read and adhere to the policies and procedures of Kingston Harbour Light Centre
- Participate in staff development as required
- Work as an effective member of The Kingston Harbour Light Centre Team
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
The successful applicant must have the following:
- Degree or diploma in one of the human services professions
- Education, experience or equivalent in working with marginalized clients dealing with addictions, mental health, homelessness
- Works from a trauma informed perspective
- Education/experience in both addiction and mental health (concurrent disorders).
- Excellent oral and written communication skills
- Crisis/Conflict Management Skills
- Diversity awareness and appreciation
- Strong interpersonal skills
- Ability to work effectively as a team member
- Mental health knowledge, education & experience an asset
- Computer skills in word processing and email
- Pleasant, courteous and professional, respectful towards clients, public, students and staff.
- Demonstrated knowledge of MS Office and email and internet applications.
- Current Certification in First Aid and CPR, WHMIS training an asset
- Current Certificate in Crisis Intervention
- Satisfactory current Police Check and Vulnerability Check
- Minimum two years sobriety if recovering from alcohol or chemical dependency
- Food handler’s certificate
- Responsibilities will involve working from specific work station, but also requires movement through residential areas, lounges and offices.
More Information: See website www.KingstonHarbourLight.ca
Special Licenses, Diplomas, Certification of Requirements:
Any specialized courses and/or training in the following areas will be of benefit:
- WHMIS Training
- CPR/First Aid
- Non-Violent Crisis Intervention Pressure Point Control Tactics
- Basics of Fall Protection
- Current clear Criminal Record Check with Vulnerable Sector Screening