Relief Customer Service Representative

  • Town of New Tecumseth
  • New Tecumseth, ON, Canada
  • Aug 07, 2018

Job Description


 Relief Customer Service Representative

Temporary 1-year contract


The Town of New Tecumseth is seeking an organized, computer literate, person with a positive attitude and excellent people skills to join our team on a relief basis.  This position is responsible for providing a high level of customer service through reception duties for the Administration Department, it may also include providing clerical support for the Finance Department through the collection of monies for water, tax and other applicable bills.


  • Diploma in Business, Accounting or related education and experience
  • Previous experience cash handling
  • Customer service experience
  • Computer competency with Word, Excel and accounting programs
  • Experience with Great Plains would be an asset


  • Be able to multi-task using a multi-line phone system while assisting customers at the counter
  • Receive and process payments in Diamond-Great Plains
  • Sort and distribute incoming corporate mail and process outgoing mail (courier & post)
  • Be able to handle cash and balance daily receipts
  • Be able to handle difficult customers
    • The successful candidate will be energetic, optimistic and open to continuous improvements and embrace change. They will show innovation, share ideas and provide feedback to maximize effectiveness and provide a high level of customer service.

 Salary Range:   $21.06 per hour

 Please submit your cover letter and resume in Word or PDF format to no later than 3:30 pm on August 17, 2018.

Please quote job #2018-65 in the subject line of your email.

 We thank you for your interest, however; only those selected for an interview will be contacted.

The Town of New Tecumseth is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes.  If contacted for an interview, please advise Human Resources if you require accommodation.



Wage / Salary

$21.06 per hour

How to Apply