Customer Service Representative
Hours on as needed basis
Reporting to the Deputy Clerk this position performs various tasks associated with providing customer service and information to the public regarding all services. Respond to customer complaints and inquiries, research information, liaise with internal staff and contracted service providers regarding investigations, then facilitate responses with the public accordingly. This position is responsible for cashiering, payment application and initial customer inquiries regarding taxation and utility balances.
The successful candidate must have the ability to align with established goals and objectives and is able to create/follow plans and processes accordingly to deliver task and goal completion to a high standard. The Town of New Tecumseth values progressive ideas and actions; the successful candidate will have proven ability to embrace change, be resourceful and to seek new ideas and creativity to maximize effectiveness to provide high quality citizen-centred services to our community.
Salary Range: Rate currently under review
Start Date: ASAP
Please submit your cover letter and resume in Word or PDF format to firstname.lastname@example.org no later than 4:30 pm on February 25, 2019.
Please quote job #2019-19 in the subject line of your email.
We thank you for your interest, however; only those selected for an interview will be contacted.
The Town of New Tecumseth is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an interview, please advise Human Resources if you require accommodation.