Focus Community Development Corporation
New Tecumseth, Essa, and surrounding areas Alliston and Angus office
Jan 10, 2023
Contract - Full Time
Position Profile:
The Data Management and Administration Support person is responsible for the entry of organization program data, analyzing and reconciling reports, contracting specialized support, and liaising with client database software providers or government agencies. The role also provides general Information and Technology support to FOCUS staff users and high-level administrative support for a variety of special projects. The individual is responsible for assigning and maintaining security login information to ensure the protection of sensitive information and oversees the organization’s cybersecurity training.
Key Functions
Data Management:
• Enters data into a variety of program-specific client management systems
• Oversees and trains other staff assigned to entering data into client management systems
• Perform ongoing data reconciliation activities to ensure data accuracy
• Organize and maintain data related to reports, contracts, and other documentation
• Assign security usernames and passwords for employees • Respond to any technical issues
• Assist with database maintenance and resolve issues as they arise
• Provide database monitoring and support for all applications
• Ensure database integrity, security and ongoing performance
• Develop administer and maintain policies and procedures for ensuring the security and integrity of database tools
• Provide support and knowledge on database tools and functions
Information Technology:
• Train and support employees on basic computer software ie Outlook, Excel
• Advise management on potential IT purchases or new applications that would support future organizational requirements
• Resolve end-user IT issues, such as password resets, software questions, PC hardware problems, Internet connectivity, configurations, etc.
• Updates and troubleshoots software
• Diagnose and resolve minor network issues
• Recognize and escalate deeper more complex issues to third-party IT support contractors
• Alarm system administration and liaise with the service provider
• Phone / cell phone system administrator and liaise with external support
• Troubles shoot copiers and printers and engage third party support when necessary
Administration:
• Provides administrative support to new programs and projects
• Provides backup support to bookkeeping and accounting
Other duties as required, including going beyond the job description whenever necessary.
